THE AGENT
One inbox. Every channel. One conversation.
WhatsApp, Instagram, Messenger, calls and SMS, in a single thread that never resets.
Customers think they're talking to one business.
Businesses make them talk to five systems.
Reznt unifies every conversation.
The problem
To them it's one relationship. To your tools it's three records.
A WhatsApp message, a call, an Instagram reply a week later, and nobody remembers the first two by the third.
The fix
Reznt follows the customer, not the channel.
One history, one context, one conversation. Not "we support WhatsApp too."
Three channels, one timeline, the whole relationship in a single thread.
11:47
Meera K., one thread
Customer: (WhatsApp) Is the blue one in stock?
Reznt: Yes! Reserved it for you.
Customer: (Instagram, a week later) Did my order ship?
Reznt: It's out for delivery today, Meera 🚚
Example conversation