People shouldn't wait to place an order.
A customer orders at 11pm and gets a confirmation, not a “we open at 9.”
11:47
11:04pm
Customer: 2 large, one veg one chicken, deliver to me?
Reznt: Done ✅ Order #4821 confirmed, out in ~35 min. Paid on delivery.
Example conversation
Imagine the whole purchase happening inside the conversation.
Item chosen, quantity confirmed, order placed and logged, while your team is asleep.