THE AGENT
It hears intent, not keywords.
Reznt reads what the customer is trying to do, and routes the whole conversation around it.
Every conversation has an intention.
Ask. Buy. Book. Complain. Leave.
Reznt understands intent instead of keywords.
Intent, detected, and acted on.
| Message | Detected intent | Action |
|---|---|---|
| “Do you have this in blue?” | Buy | Move to close |
| “Still waiting on my order” | Churn risk | Rescue |
| “Can I come in tomorrow?” | Book | Offer a slot |